290

Playout Intelligence

Plantronics Sucks.

A terrible experience with Plantronics Customer Service Chat about an audio headset – “the [dimensions and frequency] specs are not for public use.”! No Thanks.

Funny thing just happened: I am looking for new (wired) headset for my PC calls to listen to music and chat. In the past I was kind of OK with Plantronics headsets as they have some good know-how on wearing comfort. When I looked at the website I found an .Audio 355. Unfortunately no word about the dimensions, whether the boom is foldable, or what the frequency-range of the microphone is.

So I had the outrageous idea to start a chat session:

Plantronics Chat Session about .Audio 355

Plantronics Chat Session about .Audio 355

Funny, eh?  The chat person took about 5 minutes (no kidding!) to pull up the link from the website that I actually came in though. So no thanks and good bye.

  • da dang
    worst post ever, your just another pushy consumer/know it all. at least the gentleman was polite and attempted to answer you questions. If the specs are not on their own site where the fawk did you expect him to find them.... his ass. we all know that plantronics product is so high end that 99% of their customers are seeking useless information on specs that really tells you nothing about the overall product, so in summary....

    you fail douche bag go spend 800x more on half the product because they list "specs"
  • ... said -- very politely -- "da dang" from Canada, who did not want to
    leave his/her real name.
  • da dang V2
    your just mad cause I work for Plantronics and you don't =P
  • Yes. Very. Mad. :)
blog comments powered by Disqus

Recent Tweets

Archives

Content © Playout Intelligence
Proudly powered by WordPress
Theme designed by Artisan Themes

Entries (RSS)
Comments (RSS)

45 queries.
0.679 seconds.

Creative Commons License
This Playout Intelligence blog post by Thorsten Claus is licensed under a Creative Commons Attribution-Noncommercial-Share Alike 3.0 United States License.

All entries in this blog are my opinion and don't necessarily reflect the opinion of my employer or sponsors.

Except where stated, all materials contained in this Web site are the copyrighted property of Thinkstorm. Permission is granted to use, copy and distribute these materials as presented in this Web site for personal, non-commercial use only. All copyright and other notices must appear in all copies as they appear in the original. All other uses are prohibited. (please also see these two articles about “All Rights Reserved” and general copyright law, with some focus on the US).

This site contains links to other sites that are not owned or maintained by Thinkstorm. These links are provided for your convenience. Thinkstorm makes no warranties about the contents of or products and services offered by such sites.

Thinkstorm shall not be liable for any injury, claim or damage whether direct or indirect which arises out of the use of this site or its contents or the inability to use this site. Thinkstorm shall not be liable for any injury, claim or damage whether direct or indirect which arises from the unauthorized access to or alteration of your transmission unless it results from the gross negligence or intentional actions of Thinkstorm.